
There are times when nipping into the supermarket is the best option, and I’m a huge fan of home deliveries, but sometimes, a third option would be handy, and ASDA have such an option.
It’s called Click & Collect.
Have you ever headed to the supermarket for a few bits, only to emerge an hour later, slightly broken from the experience of trying to remember what you actually needed while batting back unrelenting requests for comics from your toddler who is simultaneously emptying a shelf of breakables?
Or have you placed an online grocery order, feeling quite smug that you’re being all organized, only to find you could really do with nipping out but need to stay in for the delivery window?
What is ASDA's Click & Collect service?
ASDA Click & Collect combines the convenience of being able to order in your own time from home and have someone else do all the picking and packing with the flexibility of collecting the shopping yourself.
How do I order?
Simply place your order online, choose a two-hour collection slot, and pull into the special Click & Collect bay outside your local ASDA to collect your shopping.

Can I edit my order?
We placed our order online the night before collection.
I was especially impressed to find that you can check out right up until midnight the night before.
How easy is it to find what I need?
Finding what we needed was simple.
The website is divided logically into the main types of food, with sub-categories that match the aisle organization you’d find in-store.
What can I order?
Everything that you’d find on the shelves is also online, so it’s easy to do a normal shop and definitely quicker – plus I was able to catch up on Great British Bake Off at the same time.

Finding what you need
With the search function (top right), I actually think it’s easier to get the best deals than when in-store.
You can clearly see all the prices and options on the screen to avoid any surprises when checking out.
It even reminds you if you’ve missed any multi-buy opportunities before you complete your purchase.
What I ordered
I had just that day planned our meals for the three days ahead, so I ordered a few basics such as;
- Milk
- Cheese
- Bread
- Vegetables
- Fruit
- Salad
- Pasta
- Rice
- Frozen mince
- Tofu
Pretty much everything I needed for our main meals for the week.
How to choose a time that's convenient for you
Next, I chose a collection slot.
Again, really easy-just click the time you want and it’s reserved for you. The best part, all is that all that picking and packing is done free of charge.

Confirming your order and getting directions
Once I had checked out I received an email confirming my order with a list of everything I’d chosen and directions for where we could find the collection point.

This email also included a reminder of our slot time and reference to take with us for a smooth pick up.
Collection day: more time for what matters
In the morning, I spent time with the kids, got some work done and then we went out and had lunch with my mum before pulling in to the ASDA car park just before the end of our slot.
It was really convenient.
Collecting your order
Here’s the collection bay – nice and easy to spot!

What if there are substitutions? How do I confirm any changes?
We pulled in by the side of the van and a man hopped out and took my details before going through the order with me and explaining where substitutions had been made.
Each one of them we were perfectly happy with (one brand of cheese for another, for example) and which he explained we could hand back for a refund if we wished.
How do I get it into my car?
The man in the van loaded up the boot for us, which meant even less work for me, and took care to put the bread to one side and made it clear which bags contained the frozen and refrigerated items.

And that was that – we drove home and unpacked.
The kids were really pleased and not a little surprised to be able to skip trawling round the supermarket and the whole thing went without a hitch.
Would I use ASDA Click & Collect again?
Yes.
Placing orders for delivery is very convenient for when I'm working from home.
Although we enjoy dropping into the store as a family from time to time, the Click & Collect service allows us the flexibility to drop in and pick up our shopping without the faff of pushing the trolley around.
I’d recommend you try ASDA Click & Collect for yourself. If you do, don’t forget to pop back and let me know how you get on.
Alternatives To Asda's Click & Collect
Right now Tesco is the only supermarket that offers a similar service with their Click+Collect service.
However, there are multiple supermarkets that offer home delivery services instead.
These include;
- Tesco
- Ocado
- Amazon Prime Now / Amazon Pantry
- Iceland
- Waitrose
- Morrisons
- Sainsbury's
Some of these stores even provide new customers with special offers and discounts.
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Disclosure: This post has been commissioned in association with ASDA and SheKnows.
Pauline A Hooper says
Just placed click and collect order for the first time. Will they just text me when my order is ready, I only have a very old mobile phone which is very basic, no apps or anything like that? Thanks.
Emily Leary says
Last time I used it, you just turn up during your slot window, no text.
Paula says
Can you order garden stones or is it only essential shopping
Emily Leary says
If you can put it in your basket, you can order it.
Jennifer mattinson says
Can I collect my daughters click and collect as she is unable to
Emily Leary says
I think you in if you have their order code and a form of their ID, but I'm not 100% sure on the rules right now.
S gordon says
Except it does not work. When I try to go to click and collect, I just get a blank screen with a message across the top saying 'you can only change your order 5 days before collection' There is no other avenue to do/see anything else.
Emily Leary says
Sounds like something isn't working. I'd recommend contacting ASDA's customer services. Or you could try logging in from a different browser.
mrs H says
So I have a click and collect slot tonite, do i go into the store?
How do I collect? is there someone there?
Emily Leary says
There's an area in the car park for you to queue and drive in to. You should see signs when you get there.
Mrs E Mauritzon says
Cant use the app, how does one collect. Phone u/s too so cannot use it for scanning or to let you know 'I am here'
Emily Leary says
There's an area in the car park for you to queue and drive in to. You should see signs when you get there.
christina says
I have ordered a 4.00 - 5.00pm click & collect locker slot. Must I collect the shopping within that specific time and no later please?
Emily Leary says
To my knowledge, yes, you should attend during your slot.
Anne Bearne says
With click & collect is the shopping in bags ready or do I bring my own?
Emily Leary says
It's best to bring your own as I'm not sure in the current climate.
Ian Mcfarlane says
Hi, I've done a 'click and collect' order from my Taunton shop, arranged for collection on 02/04/20, but my car has broken down, can I arrange for someone to collect for me? and what procedure is needed for collection. Thanks
Emily Leary says
I'd recommend calling ASDA about this.
Adrienne DeLay says
We live near Cranford Lane Heston, if I make an order can I click and collect there
Emily Leary says
When you put your postcode in to book a slot, it should tell you where your nearest click and collect store is and what slots are available.
Jane says
I have just placed a click and collect order for monday.My items say in stock any out of stock I picked something else,should I have all my in stiock items when I collect.
Emily Leary says
In all honesty, I don't know. We're in really unchartered waters at the moment. From personal experience it seems you have more chance of things being in stock if your slot is early in the day, but can't say anything for certain.