Help Which? get your voices heard and we’ll unmute the track – George the Poet.
Have you ever wanted to question, change or call out the service you or your family receive in education, health or social care? Have you tried but failed to feel heard? Or maybe you stayed quiet because you didn’t feel like complaining would made a difference.
Consumer watchdog Which? has launched a new campaign, #UNMUTEUK to tackle the public complaints system. They are calling on you to sign a petition to help Which? put pressure on the Government to ensure that when you speak up, staff in public services listen and act on your concerns. It’s time to unmute the nation.
To support this drive, Which? has teamed up with electronic maestro DJ Jakwob, famed for his remixes of major artists such as Ellie Goulding and Lana del Ray, and spoken word master George the Poet to create a soundtrack…but you can’t hear it yet.
To represent the sense of voicelessness experienced by millions across the UK, the track will be muted until the petition reaches 50,000 signatures. Only then will Which? unlock the full video and unmute the exclusive track.
Watch the preview – it’s worth it, I promise…
Muting it is a statement of solidarity. We’ve all experienced having our voices ignored. When people in the UK complain about schools, health and social care, their complaints are rarely listened to or acted on, so the same mistakes happen again and again. Help Which? get your voices heard and we’ll unmute the track – George the Poet.
This is a real problem. We never felt heard about the undignified way a close relative died in hospital. Seven years on, it still weighs on my mind. And I’m not alone.
One in five people have had a problem with a public service in the last 12 months. 34% who experienced a problem with a public service didn’t complain, increasing to 41% in the NHS. And of those who did complain, 49% felt like their complaint was ignored and those who were dissatisfied with the outcome of their complaint, 86% didn’t take it any further. You fight, you get no where, you lose hope. That doesn’t seem fair. It’s time to make our voice on public services heard.
You can sign the petition at www.unmuteUK.com and follow the campaign on the Which? Campaigns Twitter profile.
I’ve signed. Will you?
This is a commissioned post for Which? Top image and video via Which?